Nutrition Without Compromise:
Do You Guarantee Your Products? ▼
VēRUS offers a 100% guarantee on all of our products. On the rare occasion that a pet will not eat or has a physical difficulty with one of our formulas, please return the bag to your local retailer where you purchased the product, along with your receipt, for a full refund or exchange.
Where are Vērus pet foods manufactured? ▼
VēRUS Pet Foods are manufactured in EU-certified facilities. Our dry food is manufactured in upstate New York, while our canned formulas are made in South Dakota (blue labels) and New Zealand (green and cat-faced labels).
What Is European Union Certification? ▼
EU (European Union) certification is a certification developed by the U.S. Department of Agriculture’s Animal and Plant Health Inspection Service (APHIS). It was created in response to the Bovine Spongiform Encephalopathy (BSE) crisis and is part of an international strategy to eradicate food-borne epidemics. EU certification requires that all animal products used in pet food be derived from animals declared fit for human consumption. This provides Vērus pet owners a level of guarantee that no fallen animals or 4D meats are used in the production of our products.
Does your company test on animals? ▼
The ingredients added to our formulas are simple and provide all nutrients necessary for a dog/cat. There are no artificial preservatives, hormones, bioengineered ingredients (commonly known as GMOs) or meat by-products. For this reason, we trust the product and the ingredients in it so much that when we do complete a routine palatability test, we simply take the product home and feed it to our own pets.
All the facilities that we purchase ingredients through follow good manufacturing and processing practices. The meats are all from USDA-inspected facilities, so we are not dealing with “backyard” processors that just raise meat for the pet industry. Purchasing higher-quality meat raised for human consumption means that the processors handle the animals with much greater care so as not to damage or bruise the meat. We recognize that all creatures, even those we use to produce our foods, deserve to be killed in a humane fashion.
Have you ever had any recalls? ▼
VēRUS Pet Foods has never been involved in any recall.
Are VēRUS Pet Foods product bags and cans recyclable? ▼
Our kibble packaging is made of polyester and the sealant layer is made of linear low-density polyethylene. Please check with your local recycling facility to verify they are able to properly recycle these materials.
Our canine cans are made of steel with a paper label. Please check with your local recycling facility to verify they are able to properly recycle these materials.
Our feline cans are made of aluminum with a paper label. Please check with your local recycling facility to verify they are able to properly recycle these materials.
Does VēRUS Pet Foods Offer Coupons? ▼
We know you like to save money – so here are a few tips to help you out! Keep an eye on our Facebook page; coupons are available periodically through contests and special events. Need another tip? Be sure to take advantage of our Buy 12 Get 1 Free Frequent Feeder Program offered at your local retailer.
Can I Order My Food From VēRUS? ▼
We sell our products through distribution channels to independent pet specialty retailers devoted to pet health and nutrition. If you live in an area where our products are not available, we do sell our product through select online dealers located on our Online Dealers Tab.